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Services | Praktiker

Free delivery for purchase in hypermarket

Customers who purchase heavy or large-scale products from PRAKTIKER can benefit from the service Transportation of Purchased Products. Here is how:

  1. Upon purchase of heavy or large-scale products with one commercial document (invoice or receipt) for an amount over BGN 200.00, you get free delivery within the city where the purchase was made. For transportation of goods to a certain address outside the city, a preferential charge is paid in the amount of BGN 1/km as from the city exit sign board.
  2. Upon purchase of heavy or large-scale products with one commercial document (invoice or receipt) for an amount under BGN 200.00, the customer makes payment according to the following price List:

Sofia:

  • BGN 15.00 within the city
  • BGN 15.00+ BGN 1,4/km as from the exit sign board to the place of delivery

Varna:

  • BGN 14.00 within the city
  • BGN 14.00+ BGN 1,4/km as from the exit sign board to the place of delivery

Plovdiv:

  • BGN 10.00 within the city
  • BGN 10.00+ BGN 1,2/km as from the exit sign board to the place of delivery

Burgas:

  • BGN 14.00 within the city
  • BGN 14.00+ BGN 1,4/km as from the exit sign board to the place of delivery

Ruse:

  • BGN 12.00 within the city
  • BGN 12.00+ BGN 1,4/km as from the exit sign board to the place of delivery

Veliko Tarnovo:

  • BGN 12.00 within the city
  • BGN 12.00+ BGN 1,4/km as from the exit sign board to the place of delivery

Stara Zagora:

  • BGN 10.00 within the city
  • BGN 10.00+ BGN 1,2/km as from the exit sign board to the place of delivery

Pleven:

  • BGN 8.00 within the city
  • BGN 8.00+ BGN 1/km as from the exit sign board to the place of delivery

Yambol:

  • BGN 10.00 within the city

  • BGN 10.00 + 1,0/km as from the exit sign board to the place of delivery

Shumen:

  • BGN 10.00 within the city
  • BGN 10.00+ BGN 1,0/km as from the exit sign board to the place of delivery

Vratsa:

  • BGN 10.00 within the city
  • BGN 10.00+ BGN 1,0/km as from the exit sign board to the place of delivery

 

The transport price is paid in one direction only. Prices are not subject to change (VAT included).

 

Terms of delivery:

  1. Deliveries are made on a day and within a time range which have been preliminary agreed upon with the customer in the store at the time of purchase.
  2. We need to have access to the address of delivery by asphalt or paved road. The delivery is made to the place closest to that of the delivery address specified by the customer which — in the opinion of the driver — allows for smooth and save parking, lowering of the tailboard and unloading.
  3. The goods are handed over and received on/from the tailboard of the delivery vehicle according to i. 2.This service does not include unloading. Unloading is organized and performed by and at the expense of the customer. It begins immediately after receipt of the goods and should be done for the time normally required for unloading the respective type of goods.
  4. All goods are delivered packaged in pallets with the exception of those for which this proves impossible. The customer pays a deposit of BG 8.00 per pallet which will be refunded upon its return at the store where the product was purchased.
  5. The receipt of goods only takes place upon the presentation of an identity document, of the purchase document (invoice or receipt) and upon signing a hand-over document.
  6. Any claims for obvious and transportation defects are only accepted if made on the spot, upon delivery.
  7. In all cases of unjustified refusal to receive the delivered goods, the customer pays the transportation cost in both directions. In this case, the goods will be received at the store where they are purchased within 2 calendar days as of the date of refusal. In case of delayed receipt, Praktiker is entitled to charge for a providing a warehouse to store each of the goods in the amount of BGN 5.00/day, VAT included. Praktiker is not responsible for any goods not received after 14 days from the date of receipt.

 

3D Bathroom Design

Hypermarket chain PRAKTIKER lets you take advantage of the 3D Bathroom Design service under the following conditions and procedure:

  • Any customer who wishes to have a 3D bathroom design made can contact the consultants from the Construction and Plumbing Department at the store.
  • The consultants will refer the customer to the 3D Bathroom Design desk.
  • Together with the Praktiker's consultant, they will discuss the parameters of the room, as well as the customer's views on the types, colors, and dimensions of the tiles and sanitary ceramics (sinks, cabinets, toilets, shower boxes, baths, taps, etc.)
  • Praktiker bears no responsibility in case the customer has submitted inaccurate dimensions of the room!
  • Praktiker's consultant will create a design and will make the relevant adjustments after having another discussion with the customer.
  • If the customer approves the design and decides to purchase all tiles on the spot, the customer gets the 3D Design FOR FREE.
  • In case the customer doesn't approve the design, it will not be printed and the customer will not receive the documents with details regarding quantities or prices of the items included. In this case, the customer has no financial commitment to Praktiker.
  • If the customer approves the design but is not prepared to pay at the given moment, then he or she can receive the design, together with the relevant specification, on paper. In this case, the customer pays BGN 50.00 for the 3d Design receiving a separate purchase receipt or invoice only for the specific design. In case the customer decides to purchase all tiles included in the 3D Design within 3 months after it was created and paid for, according to the specification attached, then after paying the relevant goods at the cash desk, the amount of BGN 50.00 will be returned to him. For this purpose, when making the purchase the customer must provide the 3D Design, together with the specification to it, and the original purchase receipt (or invoice). The receipt remains with the cashier. Adjustments to the provided 3D Design can be made at the time of purchase, depending on the current assortment and prices of tiles and sanitary ware, provided that the design stays for the exact same premises for which it was originally made.

 

Customer Orders

You can make a customer order only for custom-made goods or for any goods not available at the moment but included in the assortment.

The order is made at the Information desk in the relevant store department where the product is offered. Delivery times vary depending on the product and are specified when making the order.

When the goods are delivered to the store, a consultant will contact you. The goods can be received only at the store where the order was made.

Loans

You can use the option for a loan provided by Unicredit Consumer Financing. Once approved, you can instantly purchase the desired product without having to wait or return to the store.

Cutting of wood panels

In Praktiker, you can have wood panels purchased at the hypermarket cut for you, according to your preferences and needs (e.g. chipboard panels, MDF, solid wood, kitchen countertops and more).

 

The price is BGN 0,50 per cut.

Edging of wood panels

Don't be afraid to make your bold designs of wood panels for your home! Praktiker's edging of wood panels service can turn your ideas into reality — quickly and with the necessary finished look.

 

Price: BGN 0,79/ linear meter

Tinting paint

Praktiker offers you tinting of paints — the choice of colors is done by catalog. This way you can achieve unique colors and shades, just as you want them.

Locksmith

In the lobby of every Praktiker hypermarket, you will find the locksmith shops On-The-Spot Locksmith. There you can buy locks, lock cylinders and accessories, and quickly and easily make a duplicate key for your home, office or car.

Locksmith shops also offer:

  • professional advice of trained professionals - locksmiths
  • making duplicates of over 1,500 models of car, cash, secret keys and more
  • a variety of models high-security locks
  • making signs
  • 2-, 3-, 4- and 6-point locking systems for armored doors
  • duplication of remote controls for alarm systems, garage doors and barriers
  • sale and repair of vehicle and household locks
  • production of master systems for hotels and commercial buildings
  • intercoms, alarm systems, access control (sales and installation)
  • 24/7 emergency assistance.

Find more information on www.keyplus.bg or call the national phone line of the On-The-Spot Locksmith: 0878 622 496